Practice Alert - New Appointment System

Patients have told us it is difficult to get an appointment so we are introducing a new system with effect from Monday 9 June. When you telephone the surgery our staff will ask how they can help you. If it is a medical problem one of the doctors will telephone your first, usually within the hour. About half of our patients ask for a doctor by name, which we will try to arrange.

The receptionist will ask for a few words about the problem which helps the doctor prepare for the call. You do not have to say but it will help the doctor. Please make sure you are able to take the doctors call and that we have your correct telephone number, landline or mobile.

The doctor will discuss the problem with you and jointly work out what needs to be done. If you need to be seen, the doctor will offer you an appointment.

Please wait until after the peak time early morning for routine requests, such as test results.

For further details please pick up a leaflet from our reception desk.

We hope all patients will benefit from a faster and easier service.


Patient Participation Group Meeting

We are holding a Patient Participation Group meeting on Tuesday 26 August 7 - 8pm in the ground floor meeting room of the Health Centre and would like to invite patients to attend to give your views.

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Vanbrugh Hill, , Greenwich, , London, , SE10 9HQ
Telephone: 020 8312 6090/6091
Fax: 020 8293 1226

 
        

Welcome to the Vanbrugh Group Practice 2000

Our practice has a full primary health care team. We always aim to provide the highest quality of health care and services to our patients and their carers, within the resources available to us, and to value and develop our staff. As a patient you will have contact with our doctors and many other members of the team.

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We now send appointment reminders to your mobile phone via text message.  Please let us know  your up-to-date mobile number.  If you do not want us to send text messages to your mobile phone please speak to a member of our reception team.
 

Using Patient Access at The Vanbrugh Group Practice, you can now book your appointments online, order a repeat prescription, view your medical records, send the practice a secure message and update your address details all from the comfort of your own home.

If you are a patient at The Vanbrugh Group Practice and you wish to start using this service, you can create an account using the link below.  Once you have created your account, you can book one appointment at the practice. On the day of your appointment, please bring in proof of identification (passport or drivers licence & recent utility bill) so that we can complete your account sign up registration.  You will then have full access to Patient Access.

  Create an Account              Frequently Asked Questions          Sign In to Patient Access


 

 
 
 
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