Appointments

Make an appointment by visiting our Consulting Room. Alternatively you can call the practice on: 0333 332 7300.

Making An Appointment

Patient Access

A convenient way to book and cancel routine appointments with your GP over the internet. It’s quick and easy to use, and can be particularly useful during those times when the practice is closed or telephone lines are busy. Easy to follow screens and prompts ensure it’s simple for you to view, book or cancel appointments online whatever time of day or night.

Speak to a Doctor

If you would like to speak to a doctor on an aspect of your health or advice on whether you need to make an appointment, please telephone and leave your name and number and we will call you back. This will usually be the doctor of your choice.

Telephone

Please note, all calls are recorded and recordings are kept for 36 months. Recording equipment is stored in a secure environment with restricted access.

Appointments can be made by telephoning the surgery during opening hours (0333 332 7300). We have access to ‘Language Line’ telephone interpreting service.

We offer two types of appointments:

Routine

These are bookable up to four weeks in advance. We always try to book your appointment at a time that suits you. If you need to discuss more than one matter with the doctor or nurse please ask the receptionist for a double appointment.

Duty Doctor

We run a telephone duty doctor system each morning. The receptionists will take your name, contact number and brief details of your condition. The duty doctor is able to offer same day appointments and reassure if a routine appointment is more appropriate.

Cancellations

Every week a number of patients fail to turn up for their appointment. If for whatever reason you cannot keep an appointment please let us know. We always have patients waiting to see a doctor or nurse and cannot afford to waste an appointment.

To cancel an appointment, please complete the Cancel an Appointment form or telephone our 24-hour dedicated cancellation line 07519 430639 and leave a message.